If you’re not satisfied with your purchase, please let us know as soon as possible. Unless the good's are faulty, they must be returned within 14 days, preferably to the original store of purchase.
If the unwanted item is returned as sold and is accompanied by the original receipt within a 14 day period, we can refund you in full by the original payment method, or offer you an exchange. If the original purchase was made with a credit/debit card, that card must be physically present and available when the refund is made.
Refunds will be refused for items returned without an original receipt.
We reserve the right to refuse a return under this policy, if the goods are not in a re-saleable, as sold condition. As sold condition means that the goods are unopened, in their original packaging with all documentation, and the item and its packaging are undamaged and unused.
We do not offer refunds or exchanges on clearance/ex-display/sold-as-seen items.
If any promotional items included in the original sale are not returned, the corresponding value or discount of the promotional items will be deducted from the refund amount.
Refund Policy Exclusions
We cannot refund your purchase if the goods were ordered to your specification, or if the goods are not a stock item.
Finally, please note that you will be responsible for all transport costs when returning an item to a store or warehouse.
This policy does not affect your legal rights.